FAQ
No. The “What do I do if…?” guide is open to everyone. Patient families also have their child’s history connected to the guidance.
You write to us from the website, with photos if needed. It is not an emergency channel.
No. At ADÚO you pay per visit, with no fees or commitment: €120 first visit, €100 follow-up visit, €160 home visit and €100 online consultation. The price is the same for any sibling.
Yes, during clinic hours: we keep same-day slots for urgent visits.
We're a private practice. If you have reimbursement insurance, use the invoice to claim back whatever your policy covers. Clinic visits are invoiced by Affidea Medicentro Boadilla medical centre; home visits by Dr. Elena Blanco. If your policy requires a medical report, ask for it during the visit.
The data is stored encrypted in the EU, and only your family and the clinical team can access it. You can download it or request its deletion from the privacy center.